North Star Ventures offers support for Crystal Reports Products:
New Customers click here to register for our services.
Please sign and fax the forms to us at 978-470-0779. Your call will be placed in the queue when we receive your signed forms.
Our consultants are available for on-site consulting visits at our standard hourly rate of $220 - $280 per hour.
Travel time is billable at half of the standard rate, and other out of pocket expenses such as mileage, parking, etc., are also chargeable. Payment for the initial visit is due during the first visit and net 10 day terms are allowed for subsequent visits.
- Premier Support - On-line help direct to your PC
North Star Ventures is now offering EBlvd on-line support assistance to our clients.
Do you need a solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution. Your computer is password protected to prevent unauthorized access to your computer. Only you know the password.
A member of our support team will talk with you first to determine the nature of the problem.
You will need to register with North Star Ventures prior to receiving this support. This service must be pre-paid and authorized by North Star Ventures, Inc.
Click here to register. For one-time access Click here.
Need to work from home? Want access to your computers from anywhere in the world? Click here to purchase your own remote desktop support
The charge is between $55.00 and $70.00 per 15 minute increment. We require a MasterCard, Visa, or American Express credit card to be on file to receive phone support.
Please print the Credit Card Authorization form. Your call will be placed in our support queue for a call back from one of our consultants when we receive your completed form. Please keep a copy of the completed form for your records.
To send us your backup or other file, please contact one of our support staff for the password. Click Here to Upload a file